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Frequently Asked Questions

We have complied a list of the most frequently asked questions below. Check it out to see if your question is featured here or get in touch using the form below..

How do I earn points?

Hit your daily goal to collect 3 points. Collect 12 points each week to unlock the rewards locker. Hit the recommended 150 moderate to vigorous minutes per week to collect 5 bonus points.

What are the rewards?

Money off codes & vouchers for theme parks, family days out, eating out, adrenaline experiences, short breaks, fitness trackers, gym classes, local in-store offers and high street shopping/ gift cards.

What are activcoins?

Collect up to 10 coins per £1 SPEND on any offer in the rewards zone. Coins are stored in your e-wallet and can be used to buy shopping vouchers/ gift cards for M&S, Amazon, Tesco, John Lewis and many more.

How much does it cost?

Subscriptions cost £9.99 per month or £80 per year or you can join for free when you buy a Fitbit or Garmin tracker from us.

Do I need health insurance?

You do not need private health insurance to qualify for Active Points. AP is for everyone regardless of age, ability or financial status.

Can my group join?

We absolutely love when groups of people join AP. We will set up your own group page with all of the tools you need to help keep you all motivated and active.


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